This is a translation. The Romanian version is legally binding.

Terms and Conditions

Version: October 2026

Platform operator: Krahn K Arno Norbert PFA (legal form: Romanian PFA / Persoană Fizică Autorizată; trading name: Team Krahn Market), Aleea Crisan Mircioiu 4, 400497 Cluj-Napoca, Romania — hereinafter “platform”, “we”.

1. Scope

These terms apply to the use of the online marketplace at market.krahncloud.de, including registration, listing offers, ordering and payment.

2. Role of the platform

Team Krahn Market is a marketplace. We connect buyers and sellers. Unless expressly stated otherwise, the platform is not the seller of the goods or services offered. The purchase or service contract is concluded between the buyer and the respective seller.

3. Registration and account

• An account is required for certain features (e.g. buying, selling).
• Information must be truthful and up to date.
• Keep your login details secret; please report suspicious activity.
• We may suspend accounts in case of abuse or serious violations.

4. Seller listings

• Sellers are responsible for the content, legality and description of their listings.
• Unless stated otherwise, prices are in euros.
• The platform may review, reject or remove listings (e.g. in case of legal violations).
• Sellers need an approved seller profile and a Stripe Connect account for payouts.

5. Ordering and conclusion of contract

By completing checkout, the buyer makes a binding offer to purchase the selected items. The contract is concluded with the respective seller as soon as payment has been successfully authorised or the order has been confirmed. The platform provides the technical processing.

Price offers. For listings where the seller allows it, the buyer may propose a lower price. The seller may accept or decline the offer within 48 hours or make a counter-offer, which the buyer may accept or decline within 48 hours. Offers below a minimum price set by the seller are declined automatically. An offer may be withdrawn as long as it has not been paid.

An accepted price offer is not yet a purchase contract. It only entitles that buyer to buy one unit of the item at the agreed price (plus shipping) within 48 hours; the contract is concluded with payment as described above. Until then the item remains available to other buyers at the regular price. If it is sold out or no longer listed, the agreed price lapses without giving rise to any claims. After the deadline the regular price applies again.

6. Payment

• Payments are processed via Stripe.
• Accepted payment methods are shown at checkout (depending on Stripe and enabled methods).
• The platform may retain a platform fee; the remaining amount is paid out to sellers via Stripe Connect.
• Prices and fees are shown before payment or communicated in the seller area.

7. Delivery and performance

Delivery, shipping, appointments and the provision of services are the responsibility of the respective seller. Please address complaints about goods or services primarily to the seller; the platform will assist with communication if needed.

8. Withdrawal / consumer rights

Consumer rights (e.g. withdrawal) are governed by applicable law and the contract with the respective seller. Digital content or customised services may be excluded from withdrawal where permitted by law. Sellers must fulfil their statutory information obligations.

9. User obligations

• No illegal, misleading or harmful content
• No abusive circumvention of platform payment to avoid fees
• Compliance with applicable law (including consumer protection, product safety, copyright)

10. Liability

We are liable without limitation for intent and gross negligence. For slight negligence we are only liable for breaches of essential obligations and limited to the foreseeable, typical damage, as far as legally permitted. Sellers are liable for their content and services. Availability of the platform may be limited for technical reasons.

11. Data protection

Information on the processing of personal data can be found in our privacy policy.

12. Changes

We may amend these terms if the service or the legal situation requires it. The current version is available at /agb. Material changes will be announced in an appropriate manner.

13. Contact

Support: akr@team-krahn.de, phone +40 737 307 677

14. Dispute resolution

Consumers can turn to the Romanian consumer protection authority ANPC for alternative dispute resolution: reclamatiisal.anpc.ro (SAL). The former EU online dispute resolution platform was discontinued on 20 July 2025.

15. Final provisions

Should any provision be invalid, the remainder remains effective. The law applicable to the operator and the use of the platform applies, subject to mandatory consumer protection provisions at the consumer’s place of residence. The Romanian version of these terms is legally binding; the German and English versions are translations.